Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.

The manufacturing time for a custom piece of jewelry varies depending on the complexity of the design and the materials chosen. Generally, it takes between 2 to 4 weeks from the final validation of your order.

We will keep you informed at every step of the process, and you will receive an email as soon as your jewelry is ready for shipment.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at info@monafinejewelry.com

Custom-made jewelry.
Only items purchased from the online store can be refunded; unfortunately, custom-made or personalized jewelry cannot be refunded.

Yes, we ship all over the world. Shipping charges will apply and will be added at checkout.

We also offer promotions and special deals throughout the year – stay tuned for exclusive offers!

This depends on where you live. Orders processed here take between 5 to 7 business days to arrive. International deliveries can take 7 to 16 days.

Delivery details will be provided in your confirmation email.

Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.

Write a clear and concise answer to guide your customers.